FAQs

Placing your order:

When should I place my order?

Please place your order when you are ready to ship your needlepoint. Needlepoints must arrive within 3 weeks of ordering or your order will be cancelled.

How do I measure square inches?

Square inches is found by multiplying the longest width in inches x the longest length in inches.

How to complete the Finishing Form?

Add your name and the ship to address to the form, especially if it’s different from your address.  Check off or add your preferences for the finishing of your needlepoint.  Please include any extra details necessary so that we will have a clear idea of the desired finishing details.

What does finisher's choice mean?

Our finisher will select a coordinating fabric/cording to match your needlepoint. Could be a solid or print and fabric type will vary. 

What happens after I place my order?

Once your order is placed, please use the finishing form link on the listing page to print out the form. Add your information and preferences to the form. Mail the form and your completed needlepoint to the address on the top of the form. Please complete a form for each needlepoint.

** Prior to shipping please review your needlepoint for any missing stitches and ensure enough rows around for finishing. Customers will be responsible for return shipping if needlepoint needs to be returned for additional stitching.

General Information:

What is your turnaround time?

Our turnaround time varies throughout the year. The closer we get to our August 1st Christmas deadline the longer it will be. Currently it is approximately 4 months.

Is there a Christmas deadline?

Christmas 2026 order deadline is August 1, 2026. The stitched needlepoint must be in the shop by August 1, 2026 to guarantee arrival before Christmas. We will continue to take orders but can't promise for Christmas 2026.

Is shipping included?

Orders over $70 ship for free. Orders $69 and below are $7.50 and will be UPS ground saver (delivery in 2-7 business days).  We offer an upgrade of  $15 UPS express option

Can I send in my own fabric?

Yes, you can absolutely send in fabric. If you are unsure of how much will be required please message us. Please indicate on your finishing form if you would like the remnants returned. 

Are waste rows necessary?

We recommend stitching 2 extra rows in the same or a coordinating color that you would not mind showing to aid us in finishing. 

How will I know if you receive my needlepoint?

We will email you when your needlepoint arrives and update your return shipping date.

How will I know when my order is completed?

We will email you a photo of your finished item(s) and let you know when it will ship and the tracking number.  We aren’t responsible for shipping carrier errors, such as delayed or lost packages.

What’s included in a standard needlepoint stocking finishing?

Blocking of your completed needlepoint, velvet back fabric, fabric covered cording out of the same back fabric, white poly satin lining, and a hanger on the upper corner opposite of toe. 

How should I package and ship my needlepoint?

Please place your completed needlepoint in a ziploc bag.  Ship your needlepoint and form using a method that includes a tracking number.  
Stacy Moore

Stacy Moore

Owner, Designer, Creator

Stacy is a Georgia native. She grew up in Augusta, and now lives in Evans with her husband Dean . In her spare time she enjoys family time, sewing, gardening, reading, home remodeling... and going to the beach whenever possible, which isn't often enough! 
Dayna

Dayna

Dayna was born and raised in New Orleans. After moving around with the military for 22 years her family has settled down in Evans, GA. She lives with her husband, 17 yr old son, and 2 doggies. In her free time you can find her at the gym, hanging out with her book club, or spending time with family. She's been with CocomoDesigns since the beginning and does all the things (except sewing.. She can't sew to save her life).
Lauren

Lauren

Lauren is a military brat who has lived throughout the U.S., Europe, and Asia. She began working in the shop in 2024 and now works from home after maternity leave, managing social media and helping build the company’s new online store. She enjoys spending time with her husband, son, and two cats, as well as cooking and traveling.
Jenny

Jenny

Jenny lives in North Augusta with her family. In her spare time she enjoys sewing, crafting, and having an active role within her church community.

Linda

Linda

Linda was born and raised in Michigan. She moved to Georgia in 1988 with her husband. She loves to sew, crochet, X-stitch. She has been working at Cocomo Designs for just over a year.
Cindy

Cindy

Cindy was born and raised in Wilmington, NC and relocated to Georgia as an adult. She enjoys gardening, reading, spending time outdoors and sewing.
Emma

Emma

Emma is originally from Montana by way of Ohio and is happy to be firmly planted in Georgia with her husband, kids, and small pack of silly dogs. She has enjoyed sewing and fiber arts for decades and is grateful for Cocomo Designs, where she actually finishes things
Leslie

Leslie

Leslie, a New York native, settled in Georgia after years of adventure living around the U.S. and in Japan with her husband and two daughters. When she’s not busy with family life, you’ll find her in the garden, out camping, reading, or bringing creative ideas to life.